Getting started
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How do I get started with Taalk?
You can request a demo, start with a pilot campaign, or onboard directly through our team. Most clients are able to launch campaigns within 5–14 business days, with full support from our Solution Engineers and Account Managers. Email us at taalk2me@taalk.ai
Who are Taalk’s investors or backers?
Taalk is privately held with additional backing from strategic partners and investors. We are venture-backed and actively scaling into enterprise markets.
Does Taalk work with partners or third parties?
Taalk integrates with major platforms and supports a Plugin Marketplace.
Who are Taalk’s founders?
Taalk was co-founded by Derek Wang, Ph.D. (CEO) and Yuzhong (Slavik) Shen (CPO). The leadership team brings deep expertise in AI, telecom compliance, SaaS scaling, and enterprise software.
How does Taalk price your service?
We use an flat engagement-based pricing model — clients pay per qualified engagement instead of per minute or per seat. This aligns spend directly with ROI, making costs predictable and fair.
Where is Taalk headquartered?
Taalk is headquartered in Charlotte, North Carolina in the United States, with a distributed team serving clients across North America.
Is Taalk secure and compliant?
Yes. Compliance and security are at the core of Taalk. We support TCPA, DNC, 10DLC, STIR/SHAKEN, CNAM, and safeguards, along with SOC2 readiness. Every call and message is logged, encrypted, and audit-ready.
How is Taalk different from other engagement platforms?
Unlike legacy dialers and CRMs that require bolt-on AI or third-party tools, Taalk was built AI-native from the ground up. We combine compliance automation, AI coaching, predictive dialing, and multi-channel orchestration into one seamless platform. This reduces costs, simplifies tech stacks, and drives faster ROI.
Who does Taalk serve?
Taalk works with enterprises, BPOs, nonprofits, and fast-scaling companies across industries like insurance, auto warranty, healthcare, nonprofit fundraising, and home services. Our platform is built for any organization that needs to handle thousands (or millions) of customer conversations securely and efficiently.
What is Taalk?
Taalk is an AI-powered engagement platform that helps businesses connect with customers across voice, SMS, email, and chat. Our platform combines AI Agents, a compliance-first AI dialer, a modern contact center, and deep analytics into one ecosystem — enabling enterprises to scale communication while reducing costs and protecting compliance.